FAQ page

Most likely, it couldn't wait for you for so long. The waiting time for a squad unit is limited to 30 minutes. If you do not log into the game during this time, the unit leaves you. Moreover, other players can attack your unit during the entire waiting time while it is on the map. If the Puppy is missing for other reasons, you can contact support.

You can obtain space for your building by destroying another building or a tree that occupies this space. Buildings can be quite strong. In this case, you can cooperate with your friends and use the help of Druids. If you cannot destroy the building, and there are no trees, you can always move to an empty space. If the building is not available for other reasons, you can contact support.

Sure! By joining forces with friends, it is much easier to defend your buildings, destroy the buildings of other players and fight against legendary monsters. You don't need to do anything special to play together – you just need to play in the same city.

The buildings will stay where they are! However, they will be exposed since you will not be able to restore them in case of arson. To protect your buildings, you can use Druids. Add them to the building in advance before leaving for another country. Use building modifications – the Wall and Tools will make the building stronger, and the Fire Extinguisher will prevent its complete destruction. If your buildings are being attacked, you will receive a push notification. If there's no chance of saving the building, you can sell it from anywhere as a last resort.

When someone sets your building on fire, it will be burning for a while. The time of the building burning depends on its level. During this time, you can restore the building. If you don't do it, the building will disappear.

If the purchase is rejected, the order remains unpaid, and the money remains on your bank account. In this case, there's no credits in the game. In case of successful payment, the order is delivered upon completion of payment processing. The process usually doesn't take much time. If there's a delay, it means that the payment is still being processed, and it is not worth trying to make another purchase. If you have paid for the order but have not received anything, contact support.

If the purchase is rejected, the order remains unpaid, and the money remains on your bank account. In this case, there's no credits in the game. In case of successful payment, the order is delivered upon completion of payment processing. The process usually doesn't take much time. If there's a delay, it means that the payment is still being processed, and it is not worth trying to make another purchase. If you have paid for the order but have not received anything, contact support.

You can turn off notifications in the game settings.

The staff itself has no levels. However, the total number of rune slots that can be unlocked as the player's level rises depends on the staff's rarity.